A curated guide to algorithmic literacy for digital mediators and inclusion workers. Browse resources to deepen your understanding of algorithms, and better support the citizens who encounter them every day.

My learning goal is:

Learning goals

How AI works
Demystify what AI really is — machine learning, training data, pattern prediction — with no maths or code, so you can explain why it works in narrow tasks but fails in predictable ways.
Environmental & social costs
Look at what AI costs the world: the energy, water and minerals behind every query, and the hidden human labour that keeps "automated" systems running.
AI in public services
See how algorithms already shape public services — benefits, welfare, job-matching, school admissions — what they do, where they go wrong, and citizens' recourse.
Digital rights & policy
Stay current on the rules shaping digital life — the AI Act, GDPR, the DSA and DMA — and the watchdogs defending citizens' rights across Europe.
Data protection & privacy
Get to grips with personal data — what is collected, how it is used, and the concrete rights GDPR gives your clients — so your advice stays accurate.
Bias & discrimination
See how AI reproduces and amplifies bias: models trained on biased data discriminate even with good intentions, harming those already marginalised.
Algorithmic management
Understand how platforms manage workers through algorithms — opaque pay, arbitrary disconnections, ratings, surveillance — and the rights and responses available.
Platform algorithms
Understand the recommendation systems behind YouTube, TikTok and Instagram: how engagement-maximisation reshapes behaviour and creates filter bubbles.
Facilitation & communities
Move from understanding AI to helping others: ready-made activities, games and facilitation kits, plus the networks of fellow mediators.
Hands-on experimentation
Learn by doing: train your own classifier in the browser, play serious games about bias and data, or compare AI systems side by side.

My preferred format is:

My preferred language is:

My time investment is:

My priority level is:

Online Course

Elements of AI (and Building AI)

AI is not magic — it is a set of statistical pattern-matching techniques that work well in narrow domains but fail in predictable ways. Once you understand the...

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Online Course

De Nationale AI-Cursus

AI is already embedded in Dutch daily life — from municipal algorithms to job-matching tools — and understanding its basics helps you see and name what is...

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Interactive demo

Teachable Machine (Google)

An AI model is entirely defined by what you show it — change the training data and you change the behaviour completely. There is no 'intelligence' separate from...

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Documentation

Models All the Way Down

Generative AI is "models all the way down": every model rests on a dataset that is itself the product of earlier models, scraping choices and assumptions. The...

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Visualisation

Anatomy of an AI System

Every effortless AI interaction sits on top of a planetary-scale system of mining, manufacturing, labour and data extraction. The convenience is real, but so is...

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Interactive guide

Tactical Tech — Data Detox Kit

Digital well-being and privacy are not all-or-nothing — small, concrete actions add up, and knowing your options is the first step.

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Community

La MedNum

You are not alone — there is a national community of people doing exactly your job who share tools, questions, and experience. Connecting to it multiplies your...

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Newsletter & blog

CNIL LINC (Laboratoire d'Innovation Numérique)

Data protection law (GDPR) is one of the most powerful tools your clients have — but only if they know it exists and how it applies to their specific...

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Blog

La Quadrature du Net — France Contrôle

Some of the most consequential algorithmic decisions in France are made by public institutions on the most vulnerable citizens — and these systems are...

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Podcast

Le code a changé (France Inter)

Digital transformation is not just a technical process — it is a social and political one with winners and losers, and it is happening to public services your...

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Database

Algoritmeregister van de Nederlandse Overheid

Transparency is a necessary but not sufficient condition for accountability — the register makes algorithms visible, but visibility only matters if citizens and...

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Newsletter & blog

Bits of Freedom — blog, newsletter and podcast

Dutch citizens have digital rights that are routinely violated or ignored — knowing what those rights are, and what violations look like, makes you a more...

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Podcast

Met Nerds om Tafel

Dutch digital life has its own specific dynamics — Dutch companies, Dutch government systems, Dutch legal context — and understanding that context makes you...

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Self-assessment

Pix

You cannot help clients improve their digital skills without first honestly mapping your own gaps. Pix makes that audit structured, progressive, and officially...

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Resource hub

Mediawijsheid.nl — Dossier Algoritmes

Recommendation algorithms do not just reflect your interests — they actively shape them, creating feedback loops that reinforce existing identities and make it...

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Game

Survival of the Best Fit

Bias does not have to be intentional to be harmful — an algorithm trained on biased historical data will reproduce and amplify that bias automatically, even...

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Interactive demo

How Normal Am I? (Tijmen Schep)

Facial recognition systems encode cultural and historical biases into mathematical functions — what counts as 'normal' is always a political and social...

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Community

Netwerk Mediawijsheid

Digital and media literacy are inseparable — understanding AI is part of understanding how media shapes our information environment.

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Video series

Universiteit van Nederland

Complex academic ideas about AI can be explained clearly in 15 minutes by someone who really understands them — and understanding the academic framing helps you...

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Video series

Science Étonnante (David Louapre)

The mathematics behind AI are not beyond non-specialists — with good visualisation and pedagogy, the core ideas become genuinely graspable.

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Workshop

The AI Black Box (La Boîte Noire de l'IA)

A chatbot answer is not weightless: behind it sits a long material chain of mining, manufacturing, energy and human labour. Making that chain visible turns "is...

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Workshop

Ecologies of LLM

An LLM is not an isolated tool but a node in a web of ecological and social dependencies. Looking at the "ecologies" around a model reframes it as something...

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Workshop

st[IA]mmtisch

AI literacy can start from conviviality rather than expertise: sitting down together to talk through AI lowers the barrier and makes the subject approachable...

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Visualisation

Better Images of AI

The pictures we use to talk about AI shape how people think about it: robot-and-blue-brain clichés make AI seem magical and autonomous. Honest imagery is part...

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Visualisation

Cartography of Generative AI

A generative-AI tool is the visible tip of a sprawling territory of resource extraction, labour and infrastructure. Cartographing that territory makes plain...

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Blog & community

Waag Futurelab blog and SETUP Medialab

Technology choices are design choices — and design choices can always be made differently if we choose different values.

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Documentary

Arte — AI documentaries

AI development is a geopolitical race with profound consequences for democracy, sovereignty, and human dignity — not just a consumer technology story.

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Interactive demo

Suspicious Behavior

"Suspicious behaviour" is not something a camera objectively detects — it is a category defined by underpaid human labellers following instructions. The...

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Blog

Affordance.info — Olivier Ertzscheid

Algorithms embedded in public services (schools, benefits, justice) encode political choices that are presented as technical neutrality — naming that is the...

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Workshop

The Algora (Nos Algorithmes)

The real impact of a public algorithm is rarely what its designers intended; it only becomes visible when the different people it touches compare what they...

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Collective oversight

Citizen Convention on ChatGPT (Sciences Po Aix)

An institution can decide how to live with generative AI democratically: rather than imposing a top-down policy, it can convene the people affected to...

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Self-assessment

LaborIA Explorer — Auto-diagnostic

The most important questions about an AI system come before deployment, not after: a structured self-diagnostic forces an organisation to name the risks to the...

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Documentation

Kidney Score Guide (Guide du Score Rein)

Some of the highest-stakes algorithms are in public health, and they encode explicit value trade-offs — between fairness, efficiency and what is practically...

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Community

PublicSpaces

The internet does not have to work the way Big Tech built it — public institutions can choose different values and different tools.

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Community

All Tech Is Human

The people building AI are not a monolith — there is a large, active community inside and around tech working toward more ethical outcomes. Connecting to that...

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Blog

Framablog (Framasoft)

There are real, working alternatives to Big Tech tools — choosing them is a political act, not just a technical preference.

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Newsletter & blog

Next (ex-Next INpact)

Staying current on tech regulation is part of the job — and independent, ad-free journalism is more reliable than tech-company press releases.

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Newsletter

AlgorithmWatch — Automated Society newsletter

Automated decision-making is spreading rapidly across European public services — knowing the landscape helps you anticipate what your clients will encounter...

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Newsletter

The Markup — Hello World newsletter

Algorithms can be investigated — they leave traces, produce patterns, and can be tested. Journalism and civic tech can hold them to account.

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Documentary

VPRO Tegenlicht

Big ideas about technology become accessible when they are told through human stories — and Tegenlicht does this better than almost any other Dutch source.

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Podcast

Tech Won't Save Us (Paris Marx)

Most AI 'solutions' are solutions looking for problems — and the hype cycle serves the interests of investors, not users.

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Report

Ada Lovelace Institute — Library

Public attitudes toward AI are more nuanced and more worried than tech companies acknowledge — and those concerns are grounded in real harms.

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Resource hub

Algorithmic Justice League — Learn / Library

AI bias is not an abstract technical problem — it causes concrete harm to specific people, disproportionately those already marginalised, and naming that harm...

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Collective oversight

Practical Guide: Organising a Human Parliament

Rules about digital life do not have to be handed down by experts: people affected by digital exclusion can author their own demands collectively, starting from...

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Game

Datak (RTS Switzerland)

Data governance is a series of concrete choices with real consequences — and the trade-offs between convenience, privacy, and security become visible when you...

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Collective oversight

Worker Info Exchange

Data-protection rights are a tool for power, not just privacy: by requesting and pooling the data platforms hold on them, workers can expose management...

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Game

Moral Machine (MIT Media Lab)

Designing an AI system always requires encoding moral choices — and those choices are not universal, they vary by culture, context, and values. Pretending AI is...

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Collective oversight

The Workers' Algorithm Observatory (WAO)

Opaque algorithmic management systems can be held to account from the outside: when the workers subject to a system pool their own data, they can audit it...

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Collective oversight

Spotting Toxic Clouds (IJmondCAM)

The "ground truth" a model learns from is a human judgement, not a fact of nature. When the affected community labels the data, it holds power over what the...

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Collective oversight

FairFare

When platforms keep the link between fares and driver pay opaque, aggregating drivers' own data is the only way to see what the algorithm is actually doing to...

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Collective oversight

The Shipt Calculator

An algorithmic pay change is never neutral: it redistributes income and reshapes workers' agency and well-being, often without notice or explanation. Workers...

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Podcast

Better Offline (Ed Zitron)

The current AI boom is substantially driven by financial speculation, not by genuine usefulness — and understanding that helps you calibrate your own advice...

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Interactive demo

AlgoTransparency

Recommendation is editorial: by deciding what to surface to hundreds of millions of people, an algorithm shapes public attention — and that shaping can be...

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Community

Latitudes

Tech ethics is not abstract — it is a series of concrete choices made by real people, and those choices can be contested and changed. Latitudes makes that...

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Interactive tool

ComparIA (Mednum / Mission IA)

Different AI systems make different choices — they are not interchangeable, and comparing them reveals the values and constraints built into each.

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Framework

DigComp 3.0 (EU JRC)

Digital competence is a structured, learnable set of skills — not a vague quality you either have or don't. Knowing the framework helps you map your own...

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Video series

3Blue1Brown — Neural Networks series

Neural networks are not magic — they are differentiable functions that minimise prediction error through many small adjustments. Once you see the visualisation,...

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Video series

Science4All — Lê Nguyên Hoang

Recommendation algorithms are optimisation problems — and what they optimise for (engagement, not truth or well-being) is a choice that produces predictable...

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Video series

Computerphile

The most dangerous AI risks are not science fiction — they are technical properties of current systems (misalignment, deception, hallucination) that are...

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Interactive demo

PyRAT

Neural networks need not be entirely unaccountable: in constrained settings their behaviour can be formally analysed and their reliability argued for — a...

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