La Quadrature du Net — France Contrôle

What can I learn?

Documented investigations of administrative algorithms used by CAF, France Travail, CNAM, and CNAV — specifically the 'score de suspicion' used to flag social benefit claimants for investigation.

Core insight

Some of the most consequential algorithmic decisions in France are made by public institutions on the most vulnerable citizens — and these systems are contested, fallible, and sometimes illegal.

How to use it in daily work

Essential background for helping clients who receive unexplained decisions from CAF, France Travail or other public agencies.

• When a client's benefits are suspended or reduced without explanation, you can name the 'score de suspicion' system and explain what is probably happening — which is both validating and actionable.
• Gives you the vocabulary to help clients exercise their right to explanation and contest automated decisions.