Invisibles — Les travailleurs du clic (France.tv Slash)

What can I learn?

A 4-episode documentary series (each ~20 min) following Facebook moderators, algorithm trainers, and Uber Eats drivers — made in collaboration with researcher Antonio Casilli (Télécom Paris). Shows the hidden human labour behind platforms that claim to be automated, and the health and rights consequences of algorithmic management.

Core insight

Platforms perform a double illusion — convincing consumers that everything is automated, and convincing workers that their tasks are not 'real work'. Both fictions serve to avoid protecting and fairly paying labour. The algorithm is never the full story.

How to use it in daily work

Gives you vivid, human case material for explaining algorithmic management to clients in platform work — far more memorable than any report.

• When a client who delivers for Uber Eats describes arbitrary disconnections or opaque pay changes, you can name the system they are describing and validate that it is documented and contested.
• The episode on algorithm trainers — people doing repetitive labelling tasks — directly complements Teachable Machine for anyone who wants to understand where AI 'intelligence' comes from.